Aiming to be the de facto business and management open access journal!

Authors are invited to submit theoretical and empirical papers in all categories of business such as e-business, general management, international business, strategy, marketing, supply chain management, organization studies, entrepreneurship, enterprise, innovation and human resource management. This list is not meant to be exhaustive, but rather an indication of the areas of concern of the journal.

We welcome paper submissions on the basis that the material has not been published elsewhere. We also aim to develop a journal that will appeal to both business and management practitioners. On that basis, papers that include practical applications to any business and management field are welcomed.

We endeavour to provide rapid and informative feedback to authors. Our objective is to obtain reviews from referees within 10 weeks of the initial paper submission. For the author guidelines and for submitting an article please click here. We are looking forward to receiving quality submissions for our forthcoming volumes. Every year we receive more than 500 papers. We only accept a small number of papers, after a rigorous double blind review process. All papers are available for free as we are an open access journal.

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For more information about our journal being indexed by Scopus, please visit: https://www.scopus.com/sourceid/18300156715.

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The Role of Innovation Resistance and Technology Readiness in the Adoption of QR Code Payments Among Digital Natives: A Serial Moderated Mediation Model

Ashrafi, D.M., & Easmin, R.

Recent literature on the QR code payment system has called for further research on the adoption of QR codes as a payment tool among digital natives. In response to this call, this study investigates the influence of perceived value on digital nativesí attitudes and trust in fostering their intention to ...

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Analysis of Customer Satisfaction and the Customer Experience in Digital Payments: A Meta-Analysis Review

Agarwal, S., Malik, P., & Gautam, S.

The meta-analysis of studies has become useful in the development of knowledge in the banking sector, producing important theoretical contributions to future research agendas. To generate theoretical contributions to the study of banking digital payment services, this research is a type of desk research based on a literature review of ...

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Impact of Consumer Inertia on Mobile Commerce Adoption under the Influence of Market Isomorphism Effects

Hui, T.C., & Marikan, D.A.b.A.

This study examines consumer mobile commerce adoption through consumer adoption behaviour from intention to use into adoption under the influence of consumer inertia and market isomorphism. The presence of inertia elements could naturally act as an inhibiting agent in adopting consumer technological systems. With increasing social networking media, which resulted ...

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How to Transfer Operational Capabilities in Multinational Companies without Disclosure: Optimizing Decentralization and Information Richness in Times of Digitalization

Sommer, S.

Multinational companies simultaneously try to facilitate the internal transfers of operational capabilities without disclosing them to external stakeholders. To mitigate this tension, the decentralization of the decision-making and information richness of communication mechanisms are balancing parameters that can be regulated appropriately. Since digitalization has changed the coordination and interaction in ...

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Aspects of Human Capital Management and Employee Job Performance: The Mediation Role of Employee Engagement

Desta, A.G., Tadesse, W.M., & Mulusew, W.B.

This study examined the effect of selected aspects of human capital management on employee job performance and the mediating role of employee engagement in the Ethiopian banking sector. This study reports the responses of 426 respondents from twelve banking institutions in Addis Ababa, Ethiopia, drawing on the social exchange theory and ...

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Will shoppers adopt online group buying? Understanding Predictors of consumers' intention to adopt online group buying in a typical sub-Saharan African context

Ojiagu, N.C., Ojiaku, O.C., & Nkamnebe, A.D.

Globally, online group buying (OGB) enjoys wide acceptance within the ecosystem of electronic commerce. Despite its popularity, it is still nascent in Nigeria and most sub-Saharan African (SSA) economies. With increased internet and online shopping penetration in SSA, the low-price advantage of OGB, and price sensitivity exhibited by most SSA ...

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