|Title and Authors||Pages||Paper|
|A Structural Equation Model of Customer Satisfaction and Future Purchase of Mail-Order Speciality Food
Mai, L. W., & Ness, M.
Keywords: customer satisfaction, re-purchase intentions, speciality mail order food, structural equation modelling
|Effects of IT Maturity and Freedom of Choice regarding relations between the Service Provider and its clients
Solvang, B. K.
Keywords: IT Maturity, Freedom of Choice, Relations, Roles, Communication, Needs
|Tourist Satisfaction and Destination Loyalty intention: A Structural and Categorical Analysis
Oom do Valle, P., Silva, J. A., Mendes, J., & Guerreiro, M.
Keywords: Itourism, satisfaction, loyalty, SEM, CATPCA, clusters
|Book Review: Organization Theory: Challenges and Perspective
Keywords: organisation theory, management