Volume 2 / 2007

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Title and Authors Pages Paper
SMEs, electronically-mediated working and data security: cause for concern?
Clear, F.
Keywords: data security, small firms, ICT adoption behaviour, electronically-mediated working, telework, security policy, security training, sector, firm size
1-20 SMEs, electronically-mediated working and data security: cause for concern?
TQM and firms performance: An EFQM excellence model research based survey
Santos-Vijande, M. L., & Alvarez-Gonzalez, L. I.
Keywords: total quality management, business performance, competitive advantage, EFQM excellence model, Spain
21-41 TQM and firms performance: An EFQM excellence model research based survey
Biting the hand that feeds: Social identity and resistance in restaurant teams
Richards, J., & Marks, A.
Keywords: social identity approach, labour process, resistance, teamwork, ethnography, hotel and catering
42-57 Biting the hand that feeds: Social identity and resistance in restaurant teams
Book Review: Innovation Management and New Product Development
Whitehurst, F.
Keywords: innovation management, new product development
58-59 Book Review: Innovation Management and New Product Development

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